Privacy Policy

A legal disclaimer

Last updated: 05 January 2026

Company: Wilde Homes Group Limited

Company Number: 16880521

1. Who We Are

Wilde Homes Group Limited is the controller of your personal data for the purposes set out in this policy.

2. What Data We Collect

We may collect: name, contact details, address, enquiry details, project information, photographs (with consent), billing and payment details, website usage data (IP address, device, pages viewed).

3. How We Use Your Data & Lawful Bases

(a) Responding to enquiries and providing quotations (legitimate interests/steps to contract).

(b) Performing our contract (manufacture, delivery, installation) (contract).

(d) Customer service and complaints handling (legitimate interests/legal obligation).

(e) Portfolio marketing (consent/legitimate interests).

(f) Website analytics and cookies (consent/legitimate interests).

(g) Legal compliance and record-keeping (legal obligation).

4. Sharing Your Data

We may share data with trusted suppliers and subcontractors (e.g., couriers, electricians), professional advisers, payment processors, and IT service providers, only as necessary. We do not sell your data.

5. International Transfers

We primarily process data within the UK. Where transfers outside the UK occur (e.g., cloud services), we ensure appropriate safeguards.

6. Data Retention

We keep enquiries for up to 12 months, contract records for at least 6 years for tax/legal purposes, and portfolio images until you withdraw consent or object.

7. Your Rights

You have rights to access, rectify, erase, restrict, object to processing, and data portability. Where processing is based on consent, you may withdraw consent at any time. To exercise rights, contact us at the email above. You also have the right to lodge a complaint with the ICO (ico.org.uk).

8. Security

We use reasonable technical and organisational measures to protect personal data, including access controls, secure storage, and staff training.

9. Children

Our services are not directed at children under 18 and we do not knowingly collect children’s data.

10. Changes

We may update this policy from time to time. The latest version will be posted on our website.